Authorizing Users

Procedure for Authorizing WorkSource+

Key Points

• There are two types of content in Train Oregon: 1) WorkSource+ and 2) Premium.
• Customers can only access courses on Train Oregon if they have been authorized by WorkSource center staff (authorization in I-Trac unlocks courses).
• Center staff who have data entry rights in I-Trac can authorize WorkSource+.
• WorkSource+ is the starting point for new users. In order to access Premium courses, the customer must complete at least one WorkSource+ course and then follow the instructions on the Request Access page on the Train Oregon site.
• Training Services Staff who receive Premium access requests will follow up with those customers.
• Training Services staff have rights to authorize Premium access to premium courses, which is outlined in a separate Procedure for Authorizing Premium Content document.

WorkSource+ and WorkSource+ Resume

Customer must have active WorkSource Oregon account. Customer must re-open a closed account in person. Customer must be 18 or older.

1. Log in to iTrac
2. Find customer’s record
3. Click on Train Oregon tab
4. Click Add
5. Add costpoint WorkSource+
6. Complete other fields
7. Costpoint WorkSource + Resume will auto populate at the same time (this is to save you time adding another costpoint)
8. Click Save
9. Add Case Note

 

The customer will receive an automatic Welcome Email after there are signed up.

 

Premium content

Customer must have active WorkSource Oregon account. Customer must re-open a closed account in person. Customer must be 18 or older.

1. Customer must complete WIOA documentation

 

1. Customer must complete at least one WorkSource+ course
   1. Note: it doesn’t matter what course
   2. This is NOT required for Speexx authorization
2. Log in to iTrac
3. Find the customer’s record
4. Click on Train Oregon tab
5. Click Add
6. Choose the appropriate costpoint
7. Click Save

Note: Premium content can only be added by someone within the customer’s region

 

Speexx

Customer must have active WorkSource Oregon account. Customer must be 18 or older.

1. Customer must complete WIOA documentation
2. Customer does not have to complete a WorkSource+ course, or be signed up for WS+
3. Click Add
4. Choose costpoint “Test your English communication skills…..” (Speexx placement test)
5. Click Save
6. Have customer complete test
   1. Note: Test is up to 1 hour long and is in English. Advanced English speakers can complete the test on their own/at home, but less advanced speakers should take the test in-center, in case they need help.
   2. They can only take the test ONCE.
7. Customer gets the results from the test
   1. Note: Staff will not be sent this results any other way, except the customer telling them what level they tested into.
   2. The test page will specify the level
   3. 0-9, Beginner; no corresponding Speexx course

10-19, A1

20-29, A2

30-39, B1.1

40-49, B1.2

50-59, B2.1

60-69, B2.2

80-89, C1

90-100, C2; not available on Train Oregon

1. Choose appropriate costpoint within iTrac
2. Click Save