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WIOA Customer Registration and Eligibility Documentation Training

On March 13, 2022, I-Trac launched a new Customer Document Upload Tool. This training does not reflect the change, however, the general WIOA Eligibility Documentation content is still valid.

Click here to access the WIOA Customer Registration and Eligibility Documentation course

Pre-requisite Trainings: Regional Workforce Development Foundations, including OED Compliance Trainings in Workday Learning.

Audience: All New Staff.

Frequency: In the first month of hire, repeat as needed.

Training Content Summary:

  • Tools, Terminology, and Resources
  • Worksource Oregon Customer Registration
  • Eligibility Determination and Documentation
  • Introduction to Partner Funds & Digital Signatures
  • Request an I-Trac User Account

Learning Objectives:

  • Staff will be able to complete Worksource Oregon Customer Registration (Welcome Complete)
  • Staff will be able to Conduct WIOA Adult & Dislocated Worker Eligibility & Documentation
  • Staff will be able to Construct Program Files
  • After completion of training, staff will receive I-Trac and WOMIS Credentials

Time Needed:



Click here to access the Customer Registration and Eligibility Documentation course

Updated on August 17, 2022

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