DHS Guidance from Food & Nutrition Services
Providers may alter services to meet needs of Career Boost participants adversely affected by the stay-at-home order. For example:
- Additional case management
- New virtual services including online training and classes
- Additional support services
If you have a new service in mind contact your Worksystems contract manager to assure it’s allowable
Support Services
Due diligence must be taken when sending support services by mail (tracking receipt, canceling payment when loss is identified).
Providers may request reimbursement for the replacement service if a support service sent in the mail is lost (e.g.: bus pass, gas card).
Career Boost Job Retention
- There is no limit to the number of times an individual may receive Career Boost Job Retention services.
- Participants in Job Retention no longer working due to a COVID-19 closure may apply for SNAP benefits and be eligible for Career Boost service.
- Once your SNAP customer is working and their SNAP case closes, they would be eligible for up to 90 days of Job Retention again.
Customer “Signature”
Complete the OAC (Orientation, Assessment and Case Plan) in iMatchSkills®.
Email customer:
- Short-term and long-term goals
- Plan agreement.
- Request their reply and agreement with goals, voluntary participation and acknowledgement that they participated in developing their case plan.
Keep the returned email from the participant in their file. Once face-to-face meetings are possible, please print out ISP and request their signature.
Career Boost Assessment Changes in I-Trac
To assure consistency and compliance with DHS requirements the following changes are being made to the Initial Assessment in I-Trac:
- New question: •Do you have access to reliable transportation (public/private)? Yes/No
- Revised question: At this time, does your family structure and/or obligations create a barrier to your employability/ability to complete training? Yes/No
- Revised question: Are there any other challenges or limitations to consider regarding the type of employment/vocational training you want? Yes/No
iMatchSkills® Password Resets
WOMIS requires iMatchSkills users to update their password often.
If a password is mistyped three times, the user will be locked out of iMatchSkills.
Email requests for password resets should be sent to: OED_STEP@oregon.gov.