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Great customer service skills are always in demand and Jobseekers can learn some of the best techniques from Train Oregon.  With a simple authorization of WorkSource +, you’re giving your customers access to 163 specific Customer Service trainings. Courses range from telephone skills to building customer loyalty to conflict resolution….

While some Train Oregon courses can be hours long – using modules or chapters to help digest complex and in-depth material – many courses are only 3 to 20 minutes in length. These small, bite-sized trainings are commonly referred to a “microtrainings” or “microlearning”. Read about the benefits of microlearning…