Program Guidance for Rent Assistance Hub Staff (Rent Assistance Coordinators)
Program Summary/Description
The Rent Assistance program supports participants in the Economic Opportunity Program (EOP) based on eligibility and funding availability.
The Rent Assistance Hubs are responsible for completing rent assistance eligibility, assisting participants with their housing search, administering rent assistance funding, completing and maintaining the rent assistance paperwork and file documentation and entering payment and outcome data in the I-Trac Rent Assistance record.
Contract Managers:
Our Just Future Housing RA Hub: Jennifer Fox jfox@worksystems.org
Latino Network RA Hub: Ernesta Ingeleviciute eingeleviciute@worksystems.org
Key Program Documents
Program Data Entry Guides
Templates and Forms
Program Tools
- Population A/B Determination Form (use if paying rent with AHFE funding and participant is not enrolled in AHFE)
- AHFE Eligibility Screening Checklist (use if paying rent with AHFE funding and participant is not enrolled in AHFE)
- Quick Guide Handout: How to Review RA Referrals & How to Exit RA Participants
Program Reporting Templates & Guidance
- Quarterly Report Template PY 24
- Quarterly Reporting Guidance for RA Hubs PY24
- Success Story Release Form
Service Point
- Service Point Office Hours Every Thursday 9-10 AM
- Book an appointment with Service Point staff
- Service Point Data Entry Contacts: hmishelp@multco.us and matt.huynh@multco.us
Training
- RA Hub Staff Data Entry Power Point
- RA Program Standards Overview 8/2023
- RA Hub Staff Training 8/2023 – RPS and I-trac Data Entry
Rent Assistance Record Training April 2022
| Rental Assistance Coordination Staff Training for OJF Rent Coordinators This training takes rent assistance coordination staff through the process changes in data entry related to the April 1, 2022 launch of the Rent Assistance Fund in I-Trac Rent Assistance I-Trac Fund Trainings> Human Solutions Hub Staff _Recording_April 2022 |
| Rental Assistance Coordination Staff Training for Latino Network Rent Coordinators This training takes rent assistance coordination staff through the process changes in data entry related to the April 1, 2022 launch of the Rent Assistance Fund in I-Trac Rent Assistance I-Trac Fund Trainings>Latino Network Hub Staff_Recording_April 2022 |
Links to Outside Resources
Oregon Law Help on Housing
- Renter’s Handbook on Portland’s Application & Screening Requirements
- Moving Forward with a Past: Guide to Help People with Criminal Histories Know Their Housing Rights
Rent Well Program